What I’m seeing in the market

Notes on valuations, buyer behavior, and sell-side patterns across online business deals.

How to Sell Your SaaS Business

A practical SaaS sale process: prepare the numbers, qualify buyers, compare cash and contingent offers, manage diligence, and plan the transition.


Selling your SaaS business starts with making the business easy to understand and the proposed deal easy to evaluate.

A buyer needs to verify the revenue, understand the work, and believe the business will keep performing after you leave. You need to know what you will receive, when you will receive it, and what obligations remain.

I sold ZoomShift in 2020. You can read that story here. This guide focuses on the practical work of preparing and running a sale.

1. Define what a good exit means to you

Write down your priorities before discussing a price. Include the cash you need at closing, the time you can spend in transition, your willingness to carry financing or retain equity, and any commitments to your team.

Distinguish preferences from requirements. A larger offer may ask you to stay for years. An earnout may depend on decisions the buyer controls. A faster close may come with a lower price or different protections.

Bring a tax adviser into the conversation while the structure is still open. Ask for an estimate of proceeds after debt, transaction costs, and taxes under the actual proposal. A headline valuation cannot answer what lands in your account.

If your timing is flexible, use the exit readiness assessment to identify preparation gaps before starting a process.

2. Prepare numbers that reconcile

Start with monthly financial statements, a current balance sheet, and supporting bank and payment-processor records. Explain differences between cash collected, recognized revenue, and recurring subscription metrics.

For SaaS, prepare a monthly revenue bridge showing new business, expansion, contraction, and churn. Include gross and net revenue retention with clear definitions, customer concentration, gross margin, and the split between subscriptions and services.

Document your own responsibilities and proposed add-backs. Keep recurring operating costs in the picture. A buyer who must replace you needs to understand the cost of doing so.

The SDE, EBITDA, and ARR comparison walks through one company using all three measures. Use the measure that reflects how the buyer will operate the business, and show the calculation behind it.

Create a short explanation for unusual months, customer losses, pricing changes, and accounting adjustments. Keep the explanation attached to the relevant evidence so the buyer can follow it without repeatedly asking you to reconstruct the story.

3. Set a valuation range you can explain

Use your operating results, the likely buyer, and relevant transaction evidence to build a range. Separate a price expectation from the minimum outcome that makes a sale worthwhile to you.

The ARR valuation tool and SDE valuation tool provide starting estimates. They are models, and their outputs depend on the inputs and assumptions.

Use the software acquisition comps to inspect disclosed transactions. Match the price basis, financial metric, business model, and scale. A strategic acquisition of a much larger company can provide context without being a reliable comparable for yours.

Keep financing and structure alongside the range. A price that only works with a large contingent payment is a different proposal from the same price in cash at closing.

4. Choose who will run the process

You can approach buyers directly, use a marketplace, or work with an adviser. The practical question is who will prepare the materials, reach suitable buyers, handle qualification, coordinate discussions, and keep the process moving while the company operates.

If you already have a credible buyer, direct discussions may be workable. You still need independent advice on the economics and documents. If you want a broader process, evaluate the reach and execution work you are actually getting.

When considering an adviser, ask about comparable business experience, buyer qualification, responsibilities, fees, exclusivity, and how existing buyer relationships are treated. Get the engagement terms clear before outreach starts.

I work with SaaS sellers through Quiet Light. My SaaS business broker page explains the fit and how to start a conversation.

5. Qualify buyers before sharing deeper information

Start with a concise overview that lets a prospective buyer assess fit. Use an NDA and staged disclosure as appropriate before releasing sensitive materials. Your adviser and counsel can help determine what to share at each stage.

Before investing heavily in discussions, establish:

  • Who the acquiring person or entity is and who makes the decision.
  • Why this business fits their acquisition criteria.
  • How much equity they can contribute and how they expect to finance the balance.
  • Whether financing, investment committee approval, or other dependencies remain.
  • Their intended operating role and realistic timeline.

A buyer’s enthusiasm is useful, but it does not establish the ability to close. Ask for evidence appropriate to the stage and keep track of unresolved financing assumptions.

Continue running the business. A sale process should not consume the attention needed to retain customers and support the team.

6. Compare offers by payment and risk

Put offers into the same format before choosing one. Separate cash at closing, seller financing, contingent payments, retained equity, and your post-sale obligations.

Consider this simplified hypothetical comparison, before fees, taxes, debt, or closing adjustments:

PaymentOffer AOffer B
Headline price$3,000,000$3,600,000
Cash at closing$3,000,000$2,160,000
Seller note principal$0$720,000
Maximum earnout$0$720,000

Offer B advertises $600,000 more but pays $840,000 less at closing. The note introduces repayment risk; the earnout depends on its conditions being met. This table does not estimate the present value of either payment or predict whether it will be collected.

Ask what must happen for every remaining dollar to be paid, who controls those outcomes, and what protections the documents provide. Compare financing certainty and closing conditions as carefully as price.

7. Resolve the main terms before signing an LOI

A letter of intent should give both sides a clear basis for moving forward. Have your counsel review the actual document, including which provisions are binding, before signing.

Work through the price basis, payment structure, financing assumptions, diligence scope, timing, exclusivity, and expected transition. Identify proposed closing adjustments and any material conditions that remain open.

Exclusivity deserves a specific conversation: what period is justified by the work, what progress is expected, and what happens if the process stalls? Do not assume the label “LOI” tells you the legal effect of every clause.

8. Keep diligence organized and evidence current

Expect buyers to examine financial records, subscriptions and retention, customer agreements, code ownership, infrastructure, security practices, staff responsibilities, and operating dependencies.

Use one question tracker with an owner, evidence link, due date, and status for each request. When an answer changes, update the record and tell the people relying on it. Reconcile new monthly results to the materials already shared.

For technical diligence, make the business understandable: who maintains the product, how deployments and recovery work, where key dependencies sit, and which rights or consents need attention. Prepare controlled access appropriate to the request.

Surface material issues early enough to resolve them. A clear explanation with evidence gives both parties a better basis for deciding whether and how to proceed.

9. Close with a specific handover plan

The purchase agreement needs to reflect the negotiated economics, assets or shares being transferred, liabilities, conditions, and ongoing obligations. The SBA’s sale guidance recommends attorney review of the sales agreement and clear treatment of assets, liabilities, and adjustments.

Coordinate funds, signatures, required consents, and access transfers through the agreed closing process. Confirm completion with the professionals managing the closing before treating the transaction as finished.

Write down the transition scope: hours, duration, responsibilities, introductions, training, and how additional help will be handled. Give the buyer a usable operating handover covering billing, support, infrastructure, vendors, and recurring obligations.

Your first step is to prepare the numbers and decide what an acceptable outcome looks like. If you want help assessing buyer fit, valuation, and timing, tell me about your SaaS business.